Privacy Policy
This Privacy Policy explains how Otaku First (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or use our website www.otakufirst.in, make a purchase, or otherwise interact with us (collectively, the “Services”).
In this policy, “you” and “your” refer to any individual using our Services, including customers, website visitors, or anyone whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please refrain from using our Services.
How We Collect and Use Personal Information
We collect personal information from various sources to provide and improve our Services. The type of information collected depends on how you interact with our Site.
In addition to the uses described below, we may use your information to communicate with you, enhance our Services, comply with legal obligations, enforce our terms, and protect our business, users, and rights.
Personal Information We Collect
“Personal information” refers to data that identifies, relates to, describes, or can reasonably be linked to you.
Information You Provide Directly
When you use our Services, you may provide us with information such as:
- Contact details (name, address, phone number, email address)
- Order details (billing and shipping address, payment confirmation, contact information)
- Account information (username, password, and security details)
- Customer support information (details shared when contacting us)
Providing certain information may be required to access specific features. If you choose not to provide it, some Services may be unavailable.
Information Collected Automatically
We may automatically collect information about how you interact with our Services (“Usage Data”) using cookies and similar technologies. This may include:
- Device and browser details
- IP address and network information
- Site usage and interaction data
Information from Third Parties
We may receive information from third parties, including:
- Platform providers such as Shopify
- Payment processors that handle transactions on our behalf
- Advertising and analytics partners using tracking technologies
All third-party information is handled in accordance with this Privacy Policy
How We Use Your Personal Information
We use personal information for the following purposes:
Providing Services
To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, and communicate about transactions.
Marketing and Advertising
To send promotional messages and display relevant advertisements on our Site and other platforms. You may opt out of marketing communications at any time.
Security and Fraud Prevention
To detect, prevent, and respond to fraudulent or illegal activity. You are responsible for keeping your account credentials secure.
Customer Support and Service Improvement
To respond to inquiries, provide assistance, and improve our Services.
Cookies and Tracking Technologies
We use cookies and similar tools to operate and optimize our Site, remember preferences, analyze usage, and improve user experience. Third parties may also use cookies for advertising and analytics purposes.
Most browsers accept cookies by default, but you can modify your browser settings to block or delete them. Please note that disabling cookies may affect Site functionality.
Sharing of Personal Information
We may share your personal information in the following situations:
- With service providers (payment processors, shipping partners, analytics providers, customer support services)
- With marketing and advertising partners
- With affiliates within our corporate group
- When required by law or to protect our rights
- In connection with a business transaction such as a merger or acquisition
- With your consent or at your direction
We do not use or disclose sensitive personal information without consent or to infer personal characteristics.
Third-Party Links
Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy practices, content, or security. We encourage you to review their privacy policies before sharing any information.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
Data Security and Retention
While we take reasonable steps to protect your information, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill our Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent
- Opt out of marketing communications
- Appeal decisions related to your privacy requests
You can exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.
Complaints
If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Data Transfers
Your information may be processed outside your country of residence. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect international data transfers
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at: 📧 Email:otakufirst143@gmail.com
📍 Address: Sai dham welfare society Nallasopara Vasai-Virar 401209, India.